Tango Arjaan by Rotana Istanbul Asia

Although I found everything to be okay, I had reserved a room without breakfast. However, we decided to have breakfast at the hotel for the first time. We went to the breakfast salon, sat down, and started eating. In the middle of our meal, the restaurant manager approached us and asked for our room number. After a few minutes, he returned and informed us that our booking did not include breakfast and that we now had to pay for it. I believe he should have asked us either at the end of our meal or at the reception during check-out. The situation created unnecessary stress between enjoying breakfast and having to handle payment, which was not a comfortable experience for a five-star hotel. Overall, the hotel was very nice, beautiful, and comfortable. The porter who assisted us with our baggage during check-out today spoke English perfectly. However, some of the reception staff during our check-in were not able to communicate well in English. I believe the hotel should consider improving the language skills of their reception staff. Mr Ensaar was also very professional .

It was very spacious, I got a room with the living room and bedroom apart from each other instead of a studio setting. The view from the room was absolutely stunning. The breakfast had a lot of options. I got a room on a non smoking floor, I loved that concept! I hate the smell of smoking etc.

Well equipped Nice facilities Warm atmosphere Professional staff

The location, breakfast, available facilities, near by stores and restaurants. I was upgraded for free to a suite and all the staff were very friendly and helpful.

Guzal and ece are one of the most hopeful stuff at the hotel we had a lovey stay they were very informative and friendly